Frequently asked questions

Company Related

We provide long haul and short haul services from in and around Chennai, Coimbatore, Bangalore and Delhi. Stay tuned – we are adding new hubs quickly!
Our Support Team is available to help you with any issue you may have. Email operations@iloads.in for trip related queries or Call +91 44 28112287. For general information, email info@iloads.in or fill the enquiry form provided in our website.
Please find the terms and conditions of service here Click Here
According to our Terms of Service, it is strictly forbidden for either party to solicit business outside the system for fulfilling a contract/load accepted through i-Loads. If this occurs, it will be treated as a legal violation of the signed contract and both parties will be asked to cease and desist. However, in case of no contract, the parties are free to contact each other directly.

Load Provider

Transporting your goods should be painless and tracking it should be as easy as tracing a post these days. The whole process should be a simple series of steps instead of a herculean task. We promise all of this and more.
Fill out our registration form Click Here. with your details or send us an email to info@iloads.in. Our sales team will contact you right away.
Our solutions and services are highly customized to suit the needs of an individual customer. Hence, the cost to use our platform is variable depending on your needs.
All the transporters in the platform are certified and verified periodically on the basis of market reputation, financial stability and operational capability. We conduct a periodic maintenance check of the vehicles of all the transporters to ensure their good working condition.
Our Quote Management solution has an in-built reverse auctioning function to facilitate a competitive pricing mechanism
The final freight cost can change from the quote provided if initial information is insufficient or incorrect. Changes occur when load details (weight, volume, etc.), pickup or drop-off location, schedule times are different or driver assist, accessorial or wait-time charges are incurred. The system allows structured price negotiations to take place before accepting the quote.
Our 24 x 7 Command Centre is available to help you with any issue you may have. Email operations@iloads.in for trip related queries or Call +91 44 28112287.

Transporter

A productive transportation business is one where your vehicle is driven to its full potential. However a half-empty or idle truck does no good to increase your vehicle efficiency. I-Loads partners you with quality customers who offer you consistent loads, the pay you deserve and the respect you can count on.
Any Transporter who owns a vehicle with a valid RC and insurance has the potential to apply for certification status in our platform. We will conduct a thorough background check on the basis of market reputation, financial stability and operational capability. If you're approved, we will provide you with all the information you need to use the platform.
Our solutions and services are highly customized to suit the needs of an individual customer. Hence, the cost to use our platform is variable depending on your needs.
No. You don't have to purchase a GPS if you already have one. However we will need permission from your GPS provider to obtain the tracking data. The tracking data is at the core of our trip analytics.
A smartphone will help the transporter to track his vehicle at anytime from anywhere. However, it is not a necessity. Our support team will send you status updates via SMS daily. You can also call our command center +91 44 28112287 anytime to get an update on your vehicle status.
Our 24 x 7 Command Centre is available to help you with any issue you may have. Email operations@iloads.in for trip related queries or Call +91 44 28112287.

Logistics Agent

Becoming our business associate is much more than the tools or resources we can offer you. It's about our single-minded commitment to making you more profitable, better recognized, and the unquestioned leader in your market.
Fill out the registration form available in the website or submit a query expressing your interest. Our strategic team will get in touch with you to discuss further details. A Logistics agent achieves a certification status only after undergoing a series of verification processes that determines his/her financial standing, organizational structure, managerial competency and operational ability.
Our solutions and services are highly customized to suit the needs of an individual customer. Hence, the cost to use our platform is variable depending on your needs.
As a certified logistics agent in i-Loads, you are eligible to apply for a trip credit. However, your request will be approved only after running a credit check on you and your end customer. The criteria for credit check varies depending on the nature of trip, type of product transported, financial standing of consumer and transporter, your operational capability and past financial records.
The credit allowance depends on both the consignor and transporter of any trip. If both parties satisfy the credit check, you will be entitled for receiving credit for that trip.
Yes. If you are registered with us a business associate, you can access our network of transporters to fulfill the transportation needs of your external customers.
Our 24 x 7 Command Centre is available to help you with any issue you may have. Email operations@iloads.in or Call +91 44 28112287. In case of a credit related query, they will refer you to the corresponding financial advisor in Cholamandalam Investment and Finance Limited.

Address:

White Data Systems India Private Limited,
No-3 Lakshmipuram First lane, Royapettah, Chennai-600014

Toll Free:

1800 313 0203

E-mail:

info@iloads.in
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